AI in customer service and support, including help desks / Avron Barr, Anil Rewari. c1994.
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National Conference on Artificial Intelligence 1994 : Washington, D.C.)
http://n2t.net/ark:/99166/w6837hwv (corporateBody)
Rewari, Anil
http://n2t.net/ark:/99166/w6m9084m (person)
Barr, Avron, 1949-
http://n2t.net/ark:/99166/w6z60nz0 (person)